I do not suffer fools gladly and I am constantly astounded at the incompetence of officialdom.
Last week my wife posted off a form to OFCOM to get a special events call that we had last year reissued. The event is five months and three weeks away but OFCOM spent more time telling Helen via email that she needed to apply six months in advance, but that she could apply for the call for use the same event in 2013, if she sent yet another copy off the form in, than it would have taken them to reissue the call.
Note: Last year they issued the call but the paperwork arrived two days after the event. The rule at that time was the call had to be applied for at least one month before and this is still what it says on the top of the form.